Appointment Confirmation

During the booking of your first session, a non-refundable deposit will be required for confirmation.

*If session is 49 hrs or more, the deposit is 50% of session total.

*If 48 hrs or less, the full amount will be required.

* If you are a No-Show, a $2 gratuity will be added to total and charged.

Such information includes:

- Credit Card Number

- Expiration Date

- CCV (3 or 4 digit code)

- Zipcode

We will not schedule ANY New Client without such information.

Inclement Weather-

We understand that nature can be unpredictable at times. We do not want you to risk getting hurt or injured. 

However, we do ask that you call the office within 2 or more hours prior to your schedule session should the session need to be rescheduled or canceled. If you fail to call, you will be considered a "NO-SHOW".

Your card on file will then be charged the  FULL AMOUNT.

*The 2 hour rule is only for inclement weather, not for normal circumstances.*

Client Tartiness

- Less than 15 minutes late--

     Time may need to come out of session

- More than 15- no more than 20 min minutes-

    Will be considered a No Show, and payment in full will be charged to card on file.

Therapist Tardiness

First of all, this is very rare, and should not happen, however, should it occur

--The Therapist will go over session time, to give you the full session time.

--The therapist will add aromatherapy or any other enhancement (valued up to $10) at no charge to you.

If you are a No-Show --Any amount paid (full or 50%) is Non-Refundable. However, if you paid a 50% deposit, the remaining 50% +$20 gratuity will be charged to the card on file.

We ask that if you need to reschedule your session, you give as much notice as possible, at least 24 hours. 

If the therapist has to reschedule the session, she will give as much time as possible as well. If she can not give a 24 hour notice, due to an emergency, you will not be charged for the session, as well as a discount on the rescheduling of the session.

Locals-- Add Aroma Scalp Massage, Aromatherapy, or try the Himalayian Foot Dome at no additional charge just for being local to Sevier County!

Military, Emergency Workers (Nurses, EMT, Firefighters, Law Enforcement) -- Same wonderful add on of Aroma Scalp Massage, Aroma Therapy, or the Himalayian Foot Dome at no additional charge.