Appointment Confirmation

 Upon scheduling your first session with us, you will be asked to provide us with credit card information to put on file. 

Such information includes:

- Credit Card Number

- Expiration Date

- CCV (3 or 4 digit code)

- Zipcode

We will not schedule ANY New Client without such information.

 If more than 24 hour notice but less than 36 hour notice- half, 50% of the amount maybe charged to the card on file.

If less than 24 hour notice is given- the full amount, 100% of the amount will be charged to the card on file. 

Inclement Weather-

We understand that nature can be unpredictable at times. We do not want you to risk getting hurt or injured. 

However, we do ask that you call the office within 2 or more hours prior to your schedule session should the session need to be rescheduled or canceled. If you fail to call, you will be considered a "NO-SHOW".

Your card on file will then be charged the  FULL AMOUNT.

*The 2 hour rule is only for inclement weather, not for normal circumstances.*

Client Tartiness

- Less than 15 minutes late--

     Time may need to come out of session

- More than 15- no more than 20 min minutes-

    Will be considered a No Show, and payment in full will be charged to card on file.

Therapist Tardiness

First of all, this is very rare, and should not happen, however, should it occur

--The Therapist will go over session time, to give you the full session time.

--The therapist will add aromatherapy or any other enhancement (valused up to $10) at no charge to you.

If you are a no show to your scheduled session time, you will be charged the full amount of the session. It will be charged to the card on file.

Any discount(s) will be forfeited with No-Call, No-Show. Amount will be the Regular Price of service(s)

If card on file is declined, an invoice for payment will be sent. Legal action may be taken for amount due.

--Once you have been a No Show, and wish to schedule another session, you will be asked to pay for the session IN FULL upon booking.

We ask that if you need to reschedule your session, you give as much notice as possible, at least 24 hours. 

If the therapist has to reschedule the session, she will give as much time as possible as well. If she can not give a 24 hour notice, due to an emergency, you will not be charged for the session, as well as a discount on the rescheduling of the session.

Locals-- Add Aroma Scalp Massage, Aromatherapy, or try the Himalayian Foot Dome at no additional charge just for being local to Sevier County!

Military, Emergency Workers (Nurses, EMT, Firefighters, Law Enforcement) -- Same wonderful add on of Aroma Scalp Massage, Aroma Therapy, or the Himalayian Foot Dome at no additional charge.